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Our Custom Engagement Ring Process
Step 1. Consultation & Custom Order Form
Your journey begins by booking an online consultation and completing our custom order form.
During the consultation, we discuss your setting, stone preferences, your partner’s lifestyle, budget, and proposal timeline.
Step 2. Design Direction & Quote
Depending on the design, you may receive a rough hand-drawn sketch to confirm alignment.
A detailed quote is then shared via email.
Step 3. Quote Acceptance & Deposit
Once the quote is approved, an invoice is issued.
Production begins once the deposit is paid.
Step 4. CAD Design & Approval
A CAD design is created for your approval.
Please allow up to 5 working days for the initial CAD, depending on design complexity.
Step 5. Diamond Approval
You'll receive a video of the Diamond before it gets set so that you have the opportunity to see and approve the Diamond before hand.
Step 6. Production
Once CAD is approved, your ring moves into production.
Each commission takes up to 7 weeks, depending on design complexity and CAD approval turnaround.
Plan Ahead
To secure your proposal date and delivery timeline, we recommend booking your consultation at least 3 months in advance.